An AI receptionist for pest control companies

Why pest control calls go to voicemail

Your techs spend the day in crawlspaces and attics with a sprayer in hand. Customers call the moment they see the problem, and that's often at night: roaches in the kitchen at 10 PM, scratching in the attic, a wasp nest by the front door on a Sunday.

Calls also come in surges. Termite swarms in spring, ants and mosquitoes after the summer rains, rodents moving indoors when the nights cool off. In a CallRail survey of 1,000 US consumers (2025), 82% said they'd try a competitor after an unanswered call, and only 42% leave a voicemail. A CallRail benchmark cited by Plumber magazine puts the share of calls home-service businesses miss at about 14%.

What it does on a pest control call

1. Answers in your company's name and opens with "This call may be recorded."
2. Asks what the caller is seeing and where: ants on the counter, droppings in the garage, winged insects on a sill, a nest by the door. Home or business, and how long it's been going on.
3. Books the right visit into your Google Calendar: an inspection, an initial treatment, a quarterly service, a re-service when bugs come back between visits, or a termite inspection for a home sale. Only the appointment types, lengths, hours and service area you set, and only after checking the time is still open.
4. Moves or cancels visits when an existing customer calls to reschedule.
5. Takes a message when the job is outside what it books, such as a tenting quote or a commercial account, or when the caller asks for you. It marks it urgent when the caller says it can't wait.
6. Emails you the booking or message in full. Every call is also listed in your portal.

What you give it

• The pests you treat, and the ones you don't, so it can say so plainly.
• The prices you want quoted, such as your inspection fee or first-service price for a typical home. It never guesses at a termite or bed bug treatment price; anything else becomes a note for you.
• Your visit types and lengths, your hours, and the towns or ZIP codes you cover.
• Your standard answers to prep and safety questions, such as what to do before a treatment or when pets can go back outside. It gives callers your answer, not one of its own.

Setup starts with a 15-minute call. AERIOX builds the agent with you in 2 to 5 business days, tests it, and tells you the day it's live. Changing a price or your hours later is an email.

A sample evening call

Where it stops

• It doesn't identify pests, recommend products or give treatment advice. It gathers what the technician needs to know.
• It doesn't connect callers to you live; it takes a message for a call back. It doesn't text anyone.
• It takes up to 2 calls at once, up to 10 minutes each. A third caller hears a short message asking them to call back.
• It tells callers it's an AI whenever they ask, and never pretends to be you.

What it costs for a pest control company

Voice plans are priced by how busy your phone is, not per seat. Every plan answers 24/7, books and emails you every call, and includes setup. The first month is paid upfront; after that it's month to month.

A company with a few technicians on routes usually fits Crew: up to 3 calendars, so it can book by technician or by truck, plus a quarterly tune-up by our team. See all plans or what an AI receptionist costs.